Terms of Service

These Terms of Service apply to your use of this website and to cleaning services provided by Smiley Clean Homes, LLC, a Florida limited liability company located at 5727 Missouri Ave, New Port Richey, FL. By using the website or booking a service, you agree to these terms.

Estimates

Estimates requested online are based on the information you provide and are not binding offers. The final price is confirmed after we review your home's size, condition and requested tasks. If the home differs significantly from what was described, we will discuss any price change with you before continuing.

Booking, access and safety

• You agree to give us safe access to the home at the scheduled time and to tell us about alarm systems, pets, fragile items and any hazards.
• Please secure pets, valuables, cash, jewelry, firearms and medications before your cleaning.
• We may decline or stop work in unsafe conditions, including biohazards, mold, pests, or aggressive animals.
• We do not move very heavy furniture, climb above a standard step ladder, or clean hazardous materials.

Payment

Payment is due when the service is completed unless we agree otherwise in writing. Cancellation and satisfaction terms are described in our Satisfaction & Refund Policy.

Damage or missing items

Our team works carefully. If you believe something was damaged or is missing, tell us in writing within 24 hours of the cleaning, with photos when possible. We will investigate and, where we are responsible, repair, replace or reimburse at our option, up to the reasonable value of the item. We are not responsible for normal wear, pre-existing damage, improperly installed or secured items, or damage caused by following your instructions.

Non-solicitation

To protect our team, you agree not to hire a Smiley Clean Homes employee directly for cleaning services during our service relationship and for 12 months after it ends.

Website use

Website content, including our logo and text, belongs to Smiley Clean Homes. Do not copy, misuse, or attempt to disrupt the site or submit false information. Before-and-after photos marked "Example photos" are illustrations, not pictures of actual customer homes. Customer reviews are shown from Google and reflect individual experiences; results may vary.

Disclaimer and limitation of liability

The website is provided "as is." To the fullest extent permitted by Florida law, Smiley Clean Homes is not liable for indirect, incidental or consequential damages, and our total liability related to any service will not exceed the amount you paid for that service, except where the law does not allow this limit.

Governing law and disputes

These terms are governed by the laws of the State of Florida. Please contact us first so we can try to resolve any concern informally. Any legal action must be brought in the state or federal courts located in Pasco County, Florida, unless the law requires otherwise. Nothing in these terms limits rights you have under Florida consumer protection law.

Changes

We may update these terms. The version posted on the date of your service applies.

Contact

(813) 500-7977 · smileycleanhomes@gmail.com