Privacy Policy

Smiley Clean Homes, LLC ("Smiley Clean Homes," "we," "us") operates this website. This policy explains what information we collect, how we use it, and the choices you have. It applies to visitors in Florida and every other U.S. state.

Information we collect

• Information you give us: when you request an estimate we collect your name, phone number, email address, ZIP code, the service you want, cleaning frequency, home size, number of bedrooms and bathrooms, and anything you write about pets or your home.
• ZIP code checker: the ZIP code you type is checked in your browser and is not sent to us unless you submit the estimate form.
• Technical information: our hosting provider and the third-party services listed below may automatically receive your IP address, browser type and pages viewed.
• Language preference: we store your chosen language and cookie choice in your browser so the site remembers them.

How we use it

We use your information only to answer your request, prepare an estimate, schedule and provide cleaning services, communicate with you about them, keep business records, prevent spam and fraud, and comply with the law.

Calls, texts and email

If you submit the estimate form, you agree that we may contact you about your request by phone, text message (SMS) or email at the contact details you provided. Message and data rates may apply. Message frequency varies. Reply STOP to any text to opt out, or HELP for help. Consent is not a condition of purchase. We do not share your phone number or SMS consent with third parties for their marketing.

Who we share it with

We share information only with service providers who help us run our business, under their own privacy and security terms:

• Zapier and our customer management (CRM) tools, which receive estimate requests so our team can respond.
• Elfsight / Google, which display our Google reviews on this page.
• OpenStreetMap, which provides the service-area map images.
• Google Fonts and our website hosting provider, which deliver the site.

We may also disclose information if required by law, to protect our rights or safety, or as part of a sale of the business.

We do not sell your personal information and we do not share it for cross-context behavioral advertising.

Cookies and similar technologies

We use essential browser storage to remember your language and cookie choice. Third-party embeds (reviews and map) may set their own cookies. We do not currently use advertising pixels or analytics. If we add analytics in the future, it will only load after you click "Accept" in the cookie banner. You can change your choice at any time with the "Cookie settings" link at the bottom of our homepage. We honor Global Privacy Control (GPC) signals as a request to decline optional cookies.

How long we keep it

We keep estimate requests and customer records as long as needed to provide services and meet tax, accounting and legal obligations, and then delete them.

Your rights

Depending on your state of residence (including Florida, California, Virginia, Colorado, Connecticut, Texas and others), you may have the right to know what information we hold about you, access it, correct it, delete it, receive a copy, and opt out of sale, targeted advertising or profiling. We will not discriminate against you for using these rights. To make a request, email smileycleanhomes@gmail.com or call (813) 500-7977. We will verify your request and respond within 45 days. If we deny your request, you may appeal by replying to our decision.

Children

This website is meant for adults. We do not knowingly collect information from children under 13. If you believe a child sent us information, contact us and we will delete it.

Security

We use reasonable safeguards, including encrypted connections, to protect your information. No method of transmission over the internet is completely secure.

Do Not Track

Because we do not track visitors across other websites, our practices are the same whether or not your browser sends a Do Not Track signal.

Changes

We may update this policy. The "Last updated" date above shows when it last changed.

Contact

Smiley Clean Homes, LLC
5727 Missouri Ave, New Port Richey, FL
(813) 500-7977 · smileycleanhomes@gmail.com